Terms Of Service

TERMS OF SERVICE

OVERVIEW

Welcome to Olivia Bennett! In these terms, "we," "us," and "our" mean Olivia Bennett. We run this store and website, including all of its information, content, features, tools, products, and related services, to give you, the customer, a curated shopping experience (together, the "Services"). Our store is powered by Shopify, which lets us provide the Services to you.

These terms and conditions, together with any policies they mention (these "Terms of Service" or "Terms"), set out your rights and responsibilities when you use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limits on our liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with either one, you must not access or use our Services.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in the state or province where you live. You also confirm that you consent to any minors who depend on you using the Services on devices you own, buy, or manage.

To use the Services, for example to browse our online store or buy products, you may need to give us certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all the information you give us is correct, current, and complete.

You alone are responsible for keeping your account login details secure and for all activity that takes place through your account.

Section 2 – Our Products

We work hard to show our products accurately. However, colors and appearance may look different depending on your device and screen settings.

We do not guarantee that any product or service you buy will look exactly as it does in our online store, or that its appearance or quality will meet your expectations.

We may change product descriptions at any time, without notice, at our sole discretion. We may also stop selling any product at any time.

Section 3 – Orders

When you place an order, you are making an offer to buy. Olivia Bennett may accept or reject any order for any reason. An order is not accepted until Olivia Bennett confirms it, and we must receive payment before we accept it.

Returns and exchanges are handled only according to our Refund Policy.

You represent and warrant that your purchases are for personal or household use, and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts, and promotions may change without notice. You will be charged the price in effect when you place your order. Unless stated otherwise, prices do not include taxes, shipping, handling, or customs duties.

You agree to give us current, complete, and accurate purchase and account information. You represent that you are authorized to use the payment method you provide and that your card issuer will honor the charges.

Section 5 – Shipping and Delivery

All delivery times are estimates only. We are not responsible for shipping or delivery delays, including delays caused by carriers, customs, or events outside our control. Once we hand your order to the carrier, ownership (title) and risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including trademarks, text, images, graphics, and videos, belong to Olivia Bennett, its affiliates, or its licensors, and are protected by copyright and other intellectual property laws. Using the Services without permission may violate those laws.

Section 7 – Optional Tools

We may give you access to third-party tools that we do not monitor or control. You agree that we provide these tools "as is" and "as available," without any warranties. You use optional tools at your own risk and discretion.

Section 8 – Third-Party Links

The Services may include links to websites run by third parties. We are not responsible for reviewing or evaluating the content or accuracy of those sites. We are not liable for any damages related to goods or services you buy on third-party sites.

Section 9 – Relationship with Shopify

Our store is powered by Shopify, but any purchase you make in our store is made directly with Olivia Bennett. You agree that Shopify is not responsible for any part of the sale between you and Olivia Bennett, including any damages or losses caused by the products you buy.

Section 10 – Privacy Policy

All personal information we collect is governed by our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information to improve the Services. Our Privacy Policy explains how we and Shopify use your data.

Section 11 – Feedback and Reviews

If you send us ideas, suggestions, or reviews (together, "Feedback"), you give us a perpetual, royalty-free license to use, modify, and distribute that Feedback in any medium. We may remove any content that we consider unlawful or offensive, or that infringes the intellectual property of a third party.

Section 12 – Errors and Inaccuracies

From time to time, the Services may contain typos or inaccuracies in product descriptions, pricing, or availability. We may correct these errors, and cancel orders based on inaccurate information, at any time and without notice.

Section 13 – Prohibited Uses

You may not use the site or its content for any unlawful purpose, or to break any local or international law, harass others, transmit viruses, or collect other people's personal information without their consent. We may suspend your use of the Services if you break any of these rules.

Section 14 – Agents and AI

14.1 This section applies if you use an "Agent" to interact with the Services. An Agent is software or a service that acts on its own on your behalf, such as agentic AI.
14.2 An Agent may access the Services only if it clearly identifies itself as required by section 14.3.
14.3 Agents must: (i) identify themselves in HTTP/HTTPS requests with the string "Agent/[agent name]"; and (ii) not hide that they are automated, for example by imitating human behavior or getting around CAPTCHA systems.

Section 15 – Termination

We may end this agreement or your access to the Services at any time, without notice, at our sole discretion. If we do, you remain responsible for all amounts owed up to the date of termination.

Section 16 – Disclaimer of Warranties

The Services and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

Section 17 – Limitation of Liability

Under no circumstances will Olivia Bennett or its directors, employees, or partners be liable for any direct, indirect, incidental, or consequential damages (including lost profits or data) arising from your use of the Services or any products you buy.

Section 18 – Indemnification

You agree to indemnify and hold harmless Olivia Bennett and Shopify against any claim or demand made by a third party, including legal fees, that results from your breach of these Terms or of any law.

Section 19 – Severability

If any part of these Terms is found to be unlawful or unenforceable, that part will still apply to the fullest extent the law allows, and any part that cannot be enforced will be treated as removed. This does not affect the validity of the remaining terms.

Section 20 – Entire Agreement

These Terms of Service are the entire agreement between you and us and govern your use of the Services. They replace any earlier agreements.

Section 21 – Assignment

You may not assign or delegate your rights under these Terms without our written consent. We may assign our rights and obligations without notice.

Section 22 – Governing Law

These Terms of Service are governed by and interpreted under the laws of the jurisdiction where Olivia Bennett is based.

Section 23 – Headings

The headings in these Terms are for convenience only and do not limit or affect the Terms.

Section 24 – Changes to Terms

We may update or change any part of these Terms by posting the changes on our website. It is your responsibility to check for changes regularly.

Section 25 – Contact Information

Please send any questions about these Terms of Service to: hello@oliviabennettsydney.com